Discovery Campervans New Zealand

Our Happy Clients

Britz Frontier  09/06/2018

 Best check in check out service 5 Star

Britz Venturer  05/06/2018

 Excellent

Maui River  03/06/2018

 The reservation process was great. The downside was that no one showed or made us aware of the shelf of grocery items that people share. Its a great idea had we known..... While we were waiting for our camper we were focusing on maps. Items like salt pepper sauce dishwashing liquid gladwrap etc would have been greatly appreciated. We gave ours all away to people at our last camp.

Mighty Deuce  27/05/2018

 We had some problems with our credit cards. We were not able the pay the $5.000 liability, but as soon as we tried to pay for the daily insurance, there were any problem... It was quite disapointing...

Britz Venturer Plus  19/05/2018

 Reservation process - very happy with it. Check-in process, not so happy with.

Spaceships Beta 2  12/05/2018

 Found it handy and very professional

Spaceships Beta 2  11/05/2018

 The staffs are very friendly. We bought the full insurance coverage and the express return packages per recommendation. The whole reservation and return processes are very efficient.

Maui Ultima  06/05/2018

 Reservation was good except we were not told about diesel tax . If mentioned upfront we would have had time to decide which package was the best for us. As turned out we took the wrong one and cost over $100 more than should have.

Maui Beach  01/05/2018

 Our reservation taker was awesome

Maui Beach  30/04/2018

 Reservation process was fine, no problem. The only thing which was a bit off putting was the wait to pick up the campervan. We had to wait close to 2 hours to collect from depot. I appreciate it was a busy time of the year, maybe you need to have more staff on at these times to reduce wait times. Drop off to depot was fine.

Jucy Condo  28/04/2018

 Very simple

Jucy Condo  28/04/2018

 Reservation process was great. I would recommend paying fully the week before you travel as the Discovery did not charge extra for credit card, while the local Jucy depot did.

Jucy Condo  26/04/2018

 Reservation and booking process before, on pick up and on drop off was top service.... The only improvement that we have is in the after booking service in that we failed to remove our own personal USB charger from the cigarette lighter port on returning the vehicle.... As I write this, once again I have not been able to actually speak to anyone in person about this despite leaving messages on voicemail, emailing with return address details, etc... however by using your chat room I now have a more direct phone number so appreciate finding a more reliable contact system through this...

Jucy Condo  22/04/2018

 All very straight forward and professional. We would use this company again.

Maui River Elite  16/04/2018

 Everything goes smoothly.

Maui River Elite  14/04/2018

 Staff very friendly and helpful. I dont have a credit card though and so it cost me extra to have the excess insurance. Something I was not prepared for.

Maui Beach  09/04/2018

 Reservation was so easy with quick efficient service. Everything was perfect!

Maui Beach  08/04/2018

 This part of the process was exellent.

Maui Beach  07/04/2018

 Very easy

Maui Beach  07/04/2018

 The reservation process went smoothly.

Britz Action Pod  06/04/2018

 Checking the van out and in at the reservation center took forever. Spent too much time waiting for help, maybe get more staff to speed things up? The staff there was friendly.

Maui Ultima Plus  04/04/2018

 Booking with Discovery Motorhomes was easy and the staff were very helpful.

Britz Action Pod  20/03/2018

 Very easy. Will definitely use again

Britz Frontier  18/03/2018

 Could have been clearer and provided more help in advance re: shopping for food, gas stations, etc, for planning purposes.

Mighty Deuce  11/03/2018

 Excellent. Very easy.

Spaceships Beta 2  13/02/2018

 Everyone we dealt with was extremely helpful. Even after foolishly ignoring my email for a week they were still so eager to help when i finally did return their messages. I forgot to confirm my pick up before the trip and they even allowed me to confirm after the given deadline. They did not have to do this and was extremely nice of them. I would be EXCITED to have the chance to work with spaceships again.

Travellers Autobarn Kuga  10/02/2018

 Very good.

Travellers Autobarn Kuga  03/02/2018

 All good.

Maui Beach  29/01/2018

 Really easy, simple and hassle free - can not fault the team you have there.

Britz Action Pod  26/01/2018

 Staff was very helpful in making the reservation and answering my questions.
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